Tuesday, June 16, 2009

Charging the Palm Pre

I don't own one [1], but the guy next to me just got a brand new Palm Pre. The battery was low and it wasn't obvious to both of us how to charge the device with the Micro USB cord. After searching the web for a good 10 minutes I finally found instructions.

User manual for the Palm Pre is here --> Palm Pre User Manual (PDF)

Image of relevant item:



















Why wasn't charging the device obvious?
  1. I was looking for a Micro USB port on the bottom of the device
  2. The quality of the engineering is so tight that the cover of the port on the side doesn't appear as if you can open it
  3. With any new device you are less likely to really try and force the opening of anything (especially if it isn't yours)
Why were search engines unhelpful in finding information on how to charge the device [2]?
  1. The search engines are still in the device pre-release hype phase. Search engine indexes are focused on documents that speculate rather than provide fact (see below for evidence)
  2. Searches for "charging palm pre" turned up numerous hype pages dedicated to the fancy cordless charging device
  3. Searches for "palm pre user manual" turned up countless pages of possible pre-release leaked user manuals all of which had received C&D letters from Sprint (or Palm) in that they we're no longer available to download



[1] Still a happy iPhone user
[2] unhelpful in that it took longer than 10 minutes to find the answer (we're on internets time ppl)

3 comments:

jp said...

Palm Pre? what a sweet phone.

jp said...

How to remove a Palm Pre battery - How to completely destroy your Pre

http://www.rapidrepair.com/guides/Palm-Pre/palm-pre-dissasembly-repair-guide.html

Helena Esmonde said...

Thanks for the tip and image - it helped me figure out how to plug in my husband's phone!